Terms of service

TERMS OF SERVICE

Last Updated: August 28, 2026

Welcome to DiecastModelCars.in.

These Terms of Service govern your use of DiecastModelCars.in and purchases made through our online store.

By accessing our website, creating an account, placing an order, or purchasing a product, you agree to these Terms of Service together with the other policies published on our website.

Store Information

Store Name: DiecastModelCars.in

Website: DiecastModelCars.in

Email: support@diecastmodelcars.in

Phone / WhatsApp: +91-96296-76300

Support Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST

Business Address:

DiecastModelCars.in

121 Eachavari

Namakkal – 637002

Tamil Nadu

India

Online Store

DiecastModelCars.in sells diecast model cars and related collectible products.

You may use our website only for lawful purposes and in accordance with these Terms.

Eligibility to Purchase

By placing an order, you confirm that you are legally capable of entering into the transaction or are completing the purchase with appropriate authority or parental or guardian involvement where necessary.

Product Information

We make reasonable efforts to provide accurate product names, descriptions, photographs, prices, dimensions, scales, colours, brands, features, and availability.

Minor variations may occur between individual products or manufacturing batches.

Customers should read the complete product description before ordering.

Diecast Model Scale

Diecast model cars are miniature representations of full-size vehicles.

A scale such as 1:64, 1:43, 1:32, 1:24, or 1:18 describes the approximate relationship between the model and the full-size vehicle.

Customers are responsible for checking the stated product scale and dimensions before completing a purchase.

A product will not be considered incorrectly supplied solely because its physical size differs from the customer's expectation when the scale or dimensions displayed on the product page were accurate.

Product Images

Product images are intended to provide a reasonable visual representation of the product.

Photography, lighting, display settings, screen calibration, and manufacturing variations may cause minor differences in colour or appearance.

Images may be enlarged to show product details and should not be relied upon as an indication of actual physical size.

Please refer to the stated scale and dimensions.

Manufacturing Variations

Minor manufacturing variations may occur in paint finish, colour shade, decals, wheel alignment, panel alignment, detailing, or other small finishing characteristics.

Minor variations that do not materially affect the product are not automatically considered defects.

Manufacturer Packaging

Certain diecast products include manufacturer boxes, blister cards, sleeves, acrylic cases, display bases, or other packaging.

We take reasonable care when storing and packing products.

Minor marks, small creases, light scratches, or normal storage and transit wear to manufacturer packaging may occasionally occur.

Material product or packaging damage will be handled in accordance with our Return and Refund Policy.

Age and Product Suitability

Some diecast models contain small parts, sharp edges, detachable components, or other features that may not be suitable for young children.

Certain products are intended primarily as collectibles or display models rather than toys.

Customers purchasing products for children should check the manufacturer's age recommendation and safety information before purchase.

Pricing

All prices are displayed in Indian Rupees (INR/₹) unless clearly stated otherwise.

The applicable price and charges will be shown before you complete checkout.

Prices may change from time to time.

A price change does not affect an order that has already been successfully accepted and paid, except where there is a genuine and obvious listing, pricing, or technical error.

Pricing and Listing Errors

We make reasonable efforts to maintain accurate pricing and product information.

If a genuine material pricing, inventory, typographical, or technical error occurs, we may contact the customer before fulfilment.

If the affected order cannot reasonably be fulfilled, we may cancel the affected item or order and refund the applicable amount paid.

Taxes and Charges

Applicable product prices, taxes, shipping charges, and other charges will be displayed during the purchasing process where applicable.

The final amount payable will be shown before the customer confirms payment.

Payments

Customers may use payment methods available and displayed during checkout.

Payments may be processed using third-party payment gateways, banks, UPI providers, card networks, or other financial service providers.

An order is considered successfully paid after the relevant payment provider confirms the transaction.

Never share your OTP, UPI PIN, card PIN, banking password, or other confidential authentication credentials with anyone claiming to represent DiecastModelCars.in.

Orders

Submitting an order does not guarantee that the order can be fulfilled in every circumstance.

We may decline or cancel an order for legitimate reasons, including product unavailability, inventory errors, unsuccessful or unverifiable payment, invalid or unserviceable delivery information, genuine pricing errors, suspected fraud, or suspected unauthorised payment activity.

If we cancel an eligible prepaid order, the applicable amount paid will be refunded.

Product Availability

All products are subject to availability.

Adding a product to your shopping cart does not permanently reserve that product.

Some collectible diecast models may be produced or stocked in limited quantities and may sell out.

Order Confirmation

After a successful order, confirmation may be sent to the email address or phone number provided during checkout.

Customers are responsible for ensuring that their contact information is correct.

Shipping and Delivery

Shipping coverage, shipping charges, processing times, estimated delivery times, tracking, damaged shipments, and related conditions are governed by our Shipping Policy.

Customers are responsible for providing a complete and accurate shipping address and contact information.

Returns and Refunds

Return eligibility, return method, return period, return shipping costs, exchanges, and refund processing are governed by our Return and Refund Policy.

Our standard eligible return window is 7 calendar days from delivery, subject to the conditions described in that policy.

Order Cancellation

Customers should contact us as quickly as possible if they wish to cancel an order before dispatch.

Cancellation cannot normally be guaranteed once an order has been dispatched.

Any applicable refund will be processed according to the relevant policies displayed on our website.

Customer Accounts

If customer-account functionality is available, you are responsible for maintaining the confidentiality of your account credentials.

You are responsible for activity conducted through your account unless the activity results from circumstances for which you are not legally responsible.

Please contact us if you believe your account has been accessed without authorisation.

Customer Information

Customers must provide accurate information when placing an order.

Providing false, misleading, incomplete, or fraudulent information may result in delay, cancellation, or other reasonable action.

Prohibited Activities

You must not use DiecastModelCars.in for unlawful or fraudulent purposes.

You must not attempt to gain unauthorised access to our website, systems, accounts, or infrastructure.

You must not knowingly introduce malware, harmful code, automated attacks, or other malicious technology.

You must not interfere with or deliberately disrupt website functionality.

You must not use stolen or unauthorised payment information.

You must not impersonate another person or misrepresent your authority to complete a transaction.

You must not unlawfully copy or commercially exploit our original website content.

Intellectual Property

Original content created for DiecastModelCars.in, including our original website text, branding, graphics, photographs, page layouts, and other original materials, may be protected by applicable intellectual-property laws.

Such content may not be reproduced or commercially exploited without appropriate permission.

Third-Party Trademarks

Automobile manufacturer names, vehicle names, vehicle designs, logos, diecast brand names, trademarks, and related intellectual property belong to their respective owners.

Unless expressly stated, the sale or display of a product on DiecastModelCars.in does not mean that DiecastModelCars.in is officially affiliated with, sponsored by, endorsed by, or an authorised representative of the relevant automobile manufacturer or trademark owner.

Third-Party Services

Our website may depend on third-party services such as Shopify, payment gateways, courier companies, analytics providers, communication providers, and other technology providers.

Third-party services may be subject to their own terms, policies, availability, and operational conditions.

Website Availability

We make reasonable efforts to keep the website available and functioning correctly.

We do not guarantee that the website will always be uninterrupted, error-free, or available at every moment.

Temporary interruptions may occur because of maintenance, technical issues, internet failures, third-party services, security measures, or circumstances outside our reasonable control.

Accuracy of Information

We may correct errors or update website information when reasonably necessary.

Product availability, specifications, pricing, and other information may change over time.

Liability

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable law.

To the extent permitted by applicable law, DiecastModelCars.in is not responsible for indirect losses resulting solely from circumstances outside our reasonable control.

Fraud and Abuse Prevention

We may take reasonable measures to verify transactions, prevent fraud, investigate suspicious activity, protect customers, and protect our business.

An order may be delayed or cancelled when a transaction reasonably appears fraudulent, unauthorised, or otherwise suspicious.

Privacy

Personal information is handled in accordance with our Privacy Policy.

Please review the Privacy Policy to understand how information may be collected, used, shared, retained, and protected.

Consumer Rights

Nothing in these Terms of Service is intended to remove, waive, or restrict rights available to consumers under applicable Indian law.

If any provision of these Terms conflicts with a mandatory consumer protection requirement, the applicable legal requirement will prevail to the extent required by law.

Governing Law

These Terms of Service are governed by applicable laws of India.

Any dispute will be handled subject to applicable legal rights, consumer remedies, and jurisdictional requirements.

Changes to These Terms

We may update these Terms of Service when our services, policies, business practices, or applicable requirements change.

The latest version will be published on this page with an updated "Last Updated" date.

Contact Us

For questions about these Terms of Service or an order, contact: